- Knowledge Base
- Team and account
Team and account
Roles, invitations, billing, and getting your data out.
-
Billing, plans, and your trial
Your trial runs 14 days on the Producer plan with no card on file. If you don't subscribe, the account moves to the Free plan; your data is kept either way.
-
Change your account name and time zone
Admins edit the account name, description, and time zone under Account Settings. The time zone drives every date the app shows.
-
Check your updates in the notification bell
The bell in the top bar shows your unread updates: plan-limit notices at 80% and 100% and announcements from FourFoxes. Mark them read, dismiss them, or see them all on one page. Every role has it.
-
Choose your email alerts
On the Team page, each admin and owner picks their own alerts: CCP failure emails, the calibration reminder digest, and usage limit emails.
-
Invite teammates and set their roles
Admins invite teammates by email from the Team page and pick a role. Invites expire after 7 days.
-
Pause your account for the off-season
Admins and owners on a paid plan can pause billing for up to 120 days a rolling year. Pick a resume date; the pause starts when your billing period ends, and records stay readable and exportable but locked.
-
Secure your sign-in
Add two-factor authentication from the Security page: an authenticator app, recovery codes, and passkeys are all supported.