Skip to main content

Choose your email alerts

On the Team page, each admin and owner picks their own alerts: CCP failure emails, the calibration reminder digest, and usage limit emails.

FourFoxes sends three kinds of alert email, and each admin and owner decides for themselves which to receive.

  1. Open Team from the account menu.
  2. Find the Email alerts card.
  3. Check or uncheck:
    • CCP failure alerts: an email when a critical control point check fails on this account.
    • Calibration reminders: a nightly digest when instruments become due or overdue for an accuracy check or calibration.
    • Usage limit emails: an email when the account reaches 100% of a plan limit (batches, invoice scans, team seats, or storage), with a link to review plans.
  1. Click Save.

All three alerts are on by default for new admins and owners. The settings affect only your own inbox; you cannot subscribe or unsubscribe someone else. Members and Production Team users do not receive these emails; the alerts exist so someone responsible always hears about deviations and plan limits.

If every admin and owner has turned an alert off, the card shows a warning that no one on the account receives it. Treat that warning seriously: a failed CCP check with nobody notified is exactly the situation the alert exists to prevent.

Email alerts card on Team The Email alerts card with three checkboxes: CCP failure alerts and Calibration reminders checked, Usage limit emails unchecked, each with its help text, and a Save button. Email alerts These settings affect only your own emails. Every admin and owner manages their own alert subscriptions. CCP failure alerts Email me when a critical control point check fails on this account. Calibration reminders Email me the calibration reminder digest for this account. Usage limit emails Email me when this account reaches 100% of a plan limit. 3 Save 4
The Email alerts card on Team. Each admin and owner sets their own.
Alerts fire once per event

Each failed check sends exactly one alert email, each instrument's due-date crossing appears in one digest, and each plan limit the account reaches sends one usage email. Turning an alert off does not delete the underlying records; everything stays in the logs, and usage notices still appear in the app.

Related