A fail is recorded, not hidden. Here is exactly what FourFoxes does.
- The corrective action is required. If the result is Fail, you must describe the action you took before the record will save. On the packaging screen, the corrective action box opens automatically when a reading fails.
- Your procedure is shown. If the CCP has a corrective action procedure written on it, that text appears next to the failure so the operator knows the steps without asking.
- The record is saved and locked. Like every monitoring record, a failed check cannot be edited or deleted afterward. The failure and the action you took become part of the permanent log.
- Admins are alerted. An email goes to account admins and owners who have opted in to CCP failure alerts. Each failure triggers exactly one alert.
[facsimile candidate: failed CCP row on the packaging screen with corrective action open]
Where failures show up later:
- The HACCP master log and the per-CCP logs show the failed reading with the corrective action in its own column.
- The HACCP Reports hub shows a deviation count for the last 30 days on each CCP.
The corrective action is the audit record
What you type in the corrective action box is what an inspector will read next to the deviation. Write what you actually did: what happened to the product, what you changed, and who decided.
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